FAQs

Q1.   How do you keep your prices so low and what kind of clients do you serve?

A.  We are able to offer low-priced massages from highly qualified therapists mainly because we do what we can to keep overhead low. Most massage facilities have a large overhead to cover so they either bring in less experienced massage therapists they can pay a below market wage to, or they overprice their services.  

• We keep things simple to pass the savings onto you.

Dr. Binner, D.C., offers his acupuncture and chiropractic care at such a low rate because he wants more people to be able to experience these treatments.  His number one concern is always patient care.  

 

We serve clients of all ages.  We have hard working moms, stressed out dads, grandparents, athletes and just about anyone you can imagine come to us for services.  We offer a wide variety of services and our therapists can get in there and get some work done or just relax you.  

Q2.   What can I look forward to when I come to your facility?

 A. Very personal attention.  Massage is a special relationship between client and therapist that we treat with the utmost respect.    We have four massage rooms so traffic is held to a minimum on purpose.  We understand that each client expects a service that is unique to his/her individual needs.  Service is the key word, and we do what we can at all times to focus our attention on you.  The atmosphere is calm and relaxed and the therapists understand that some clients want complete silence and others desire conversation.  We want you to unwind and let go of as much of life's stress as possible.  

 

With Dr. Binner, D.C., you will experience his 15 years of patient care.  His calm, relaxing demeanor will make you feel welcome and comfortable.  He will be open and honest and treat you with the utmost respect.  

Q3.   What should I wear for my massage?

 

A.  For Swedish/relaxation, hot stone, deep tissue or prenatal, wear whatever you like.  For these modalities the therapist will leave the room and allow you to undress in private and give you time to get on the table and under the sheets.  Your modesty will be protected at all times, and draping will always be used.  Only the body part being massaged at that time will be exposed.

 

For Shiatsu, Yoga, therapeutic stretching or Chair Massage wear comfortable cotton clothes. These modalities are clothed and there will be stretching and movement, so to be comfortable and to get the most from the session it is recommended that you wear "sweats" or other "work out" type attire.

Q4.  What can I expect from acupuncture?

 

A. Dr. Binner, D.C., has been practicing acupuncture for 15 years.  He understands that balancing the body helps alleviate symptoms.  His goal is to help your body find its balance.  His background as a doctor only gives him a greater understanding of how the body works and what the best approach to healing may be.  

 

Q5.   What payment types do you accept?

A.  Visa, MasterCard, American Express, Discover, Gift Cards, Cash, Check and Health FlexSpend Account Cards.

Q6.  I've never had a massage before.  Is a tip expected?

A.  Many of the clients tip, generally between 15-20% for their services.  

Q7.  What is the Massage a Month Club?

A.  First of all it is important to know that no memberships are ever required to receive our low prices.  The Massage a Month Club allows a few more perks.  Read all the details here.  Also, you will never receive a sales blitz from us.  We are not here to sell memberships.  

Those who join the club receive extra discounts on acupuncture and chiropractic care.

Q8.  What are your hours?

A.  We take appointments generally between 9 am and 7 pm (with the last appointment ending a 8 pm), 7 days a week.  We sometimes take appointments outside these hours as the need arises.  Dr. Binner, D.C., is available from 9:30 until 6:30 and Mondays, Wednesdays, and Fridays.

Q9.  Do you accept same day appointments?

        A.  Yes.  We do get busy so please keep that in mind.  

Q10.  Where are you located?

A.  We are located between Louis Henna and Gattis School Road on Double Creek Drive.  We are across from the Round Rock Post Office and less than one mile from Dell.  Click here to see a map and get directions.